When a photo isn't accepted
You take a picture of your ID, a payslip, a utility bill or a signed form and try to upload it, and the site says the format isn't supported. It happens all the time, because phones and cameras don't always save JPG. iPhones use HEIC by default, some Android phones and messaging apps save WEBP, screenshots are PNG, and cameras can produce RAW files that most websites have never heard of.
Forms for jobs, visas, banks, schools, insurance claims and rentals nearly always accept JPG. Converting your photo to JPG is the fastest way to get past that upload button.
Photos from every source
iPhone photos in HEIC can be converted in Safari, and in Chrome when the device has an HEVC decoder, which is common on Macs, Android phones and many Windows computers. If your browser can't open them, the site tells you, and the easiest fix is to convert them in Safari on the iPhone itself.
Camera RAW files such as CR2, NEF, ARW or DNG are converted using the JPEG preview the camera stores inside the file. The RAW data isn't developed, and the size of the preview depends on the camera model. WEBP, PNG, AVIF, BMP and other formats convert directly. Files that are already .jpeg or .jfif can be copied as .jpg without recompression.
Protect your privacy when you share photos
Phones record a lot of information inside each photo: the date, the device and, often, the exact GPS location where it was taken. When a photo is converted to JPG here, that EXIF data is removed, so the picture you upload or send doesn't reveal where you live or where your kids go to school. The camera orientation is applied first, so photos still appear the right way up.
The photos themselves are never uploaded. The conversion runs in your browser on your own device, which is important for ID documents and family pictures. There's no account to create and no limit on how many photos you convert.
Next steps for your photo
Many forms also set a maximum file size or exact dimensions. After converting, send the JPG to “Compress image” to fit a size in KB, or to “Resize image” to set a width and height in pixels. If you photographed a document with several pages, “JPG to PDF” combines the pictures into one PDF in the order you choose, without selecting them again. ConvertirDocs is 100% free.